Skip to content
  • Choose your language
    • Gaeilge
Property Services Regulatory Authority Logo Property Services Regulatory Authority Logo Property Services Regulatory Authority Logo
  • Home
  • About Us
    • Information on the PSRA
    • Board Members
    • Customer Service
    • Communication Policy
    • Contact Us
  • Licensees
    • Licence Applications
      • Applying for a New Licence
      • Renewing a Licence
      • Amending a Licence
      • Changing Property Services Employer
    • Letters of Engagement
      • Auction
      • Sale By Any Means
      • Purchase
      • Property Management Services
      • Letting
    • Additional Information for Licensees
      • Anti-Money Laundering
      • Continuous Professional Development
      • Information on Audits

      • Forms and Resources for Licensees
  • Consumer Info
    • Engaging a Property Services Provider
    • Investigation of Complaints
    • Compensation Fund
    • FAQs
    • Sanctions, Prosecutions & Injunctions
  • Publications
    • Corporate Governance
      • Annual Reports
      • Financial Statements
      • Protected Disclosure Annual Reports
      • Strategy Reports
      • PSRA Oversight Agreement
      • Performance Delivery Agreement
      • PSRA Engagement Strategy
      • PSRA Code of Business Conduct
      • Public Sector Duty Implementation Plan
    • Legislation
      • PSRA Legislation
      • PSRA Statutory Instruments
      • Regulatory Impact Analysis
      • EU Directives
      • Anti-Money Laundering Legislation
    • News/Press Releases
      • Press Releases and Latest News
      • Events
      • Newsletters

      • Studies/Research
  • Registers
    • Register of Licensed Property Services Providers
    • Residential Property Price Register
    • Commercial Leases Register
  • Home
  • About Us
    • Information on the PSRA
    • Board Members
    • Customer Service
    • Communication Policy
    • Contact Us
  • Licensees
    • Licence Applications
      • Applying for a New Licence
      • Renewing a Licence
      • Amending a Licence
      • Changing Property Services Employer
    • Letters of Engagement
      • Auction
      • Sale By Any Means
      • Purchase
      • Property Management Services
      • Letting
    • Additional Information for Licensees
      • Anti-Money Laundering
      • Continuous Professional Development
      • Information on Audits

      • Forms and Resources for Licensees
  • Consumer Info
    • Engaging a Property Services Provider
    • Investigation of Complaints
    • Compensation Fund
    • FAQs
    • Sanctions, Prosecutions & Injunctions
  • Publications
    • Corporate Governance
      • Annual Reports
      • Financial Statements
      • Protected Disclosure Annual Reports
      • Strategy Reports
      • PSRA Oversight Agreement
      • Performance Delivery Agreement
      • PSRA Engagement Strategy
      • PSRA Code of Business Conduct
      • Public Sector Duty Implementation Plan
    • Legislation
      • PSRA Legislation
      • PSRA Statutory Instruments
      • Regulatory Impact Analysis
      • EU Directives
      • Anti-Money Laundering Legislation
    • News/Press Releases
      • Press Releases and Latest News
      • Events
      • Newsletters

      • Studies/Research
  • Registers
    • Register of Licensed Property Services Providers
    • Residential Property Price Register
    • Commercial Leases Register
  • Home
  • About Us
    • Information on the PSRA
    • Board Members
    • Customer Service
    • Communication Policy
    • Contact Us
  • Licensees
    • Licence Applications
      • Applying for a New Licence
      • Renewing a Licence
      • Amending a Licence
      • Changing Property Services Employer
    • Letters of Engagement
      • Auction
      • Sale By Any Means
      • Purchase
      • Property Management Services
      • Letting
    • Additional Information for Licensees
      • Anti-Money Laundering
      • Continuous Professional Development
      • Information on Audits

      • Forms and Resources for Licensees
  • Consumer Info
    • Engaging a Property Services Provider
    • Investigation of Complaints
    • Compensation Fund
    • FAQs
    • Sanctions, Prosecutions & Injunctions
  • Publications
    • Corporate Governance
      • Annual Reports
      • Financial Statements
      • Protected Disclosure Annual Reports
      • Strategy Reports
      • PSRA Oversight Agreement
      • Performance Delivery Agreement
      • PSRA Engagement Strategy
      • PSRA Code of Business Conduct
      • Public Sector Duty Implementation Plan
    • Legislation
      • PSRA Legislation
      • PSRA Statutory Instruments
      • Regulatory Impact Analysis
      • EU Directives
      • Anti-Money Laundering Legislation
    • News/Press Releases
      • Press Releases and Latest News
      • Events
      • Newsletters

      • Studies/Research
  • Registers
    • Register of Licensed Property Services Providers
    • Residential Property Price Register
    • Commercial Leases Register

Major Sanction penalty of €73,000 imposed on Property Management Agent following Investigation

Home / Major Sanction penalty of €73,000 imposed on Property Management Agent following Investigation
Major Sanction penalty of €73,000 imposed on Property Management Agent following Investigation

Investigation into Mr. Julian Ritchie and GDPM t/a Greendoor Property Management Company

On foot of a complaint received, Inspectors of the Authority were appointed to carry out an investigation into the conduct of Mr. Julian Ritchie (the licensee) and GDPM t/a Greendoor Property Management Company (the licensed business), which is based in Dublin 3.

Following consideration of the Inspectors’ Final Investigation Report, the Authority imposed a major sanction in respect of two findings of improper conduct against Mr. Julian Richie, and imposed a major sanction in respect of three findings of improper conduct against GDPM Limited, and had specific concerns regarding the following:

  • GDPM Limited’s failure to ensure a valid letter of engagement (LoE) was in place following the expiry of the original LoE in 2021.
  • Mr. Julian Richie and GDPM Limited’s failure to collect service charges from unit owners for the period of 2022–2023 (as was their duty to do under the original LoE).
  • As a result of Mr. Julian Richie and GDPM Limited’s failure to collect service charges from unit owners, there were insufficient funds to pay the block insurance premium for the OMC. This resulted in the OMC being uninsured for a period of up to eight months.
  • To further compound the problem, the OMC was not informed by either Mr. Julian Richie or GDPM Limited that they had failed to collect service charges and that there was no insurance cover in place. The OMC Board only became aware of the issue once a new property management agent was appointed, at which point the issues were discovered.
  • It was also found that despite failing to provide these services, GDPM Limited continued to collect its monthly fee from the OMC throughout.

In determining the appropriate sanction, the Authority took into account various factors and a major sanction was imposed:

  • GDPM Limited to pay to the Authority the sum of €50,000 by way of financial penalty, in addition to the sum of €2,000 being part of the cost of the investigation (€52,000 total).
  • Mr. Julian Richie to pay to the Authority the sum of €20,000 by way of financial penalty, in addition to the sum of €1,000 being part of the cost of the investigation (€21,000 total).

The sanction was unopposed by the licensee. The President of the High Court, Mr. Justice David Barniville, confirmed the major sanction decision of the Authority on 30 June 2025.

PSRA2025-07-04T17:25:32+01:00July 4th, 2025|

Contact Us

Property Services Regulatory Authority
Abbey Buildings
Abbey Road
Navan
Co. Meath
Ireland
C15 K7PY.

Phone: 046-9033800
Freephone: 1800-252712
Email: [email protected]

Our Location

Click here to view our location

Useful Links

  • Accessibility
  • Disclaimer
  • Re-Use of Public Sector Information
  • Access to Information on the Environment
  • Privacy Policy & Cookies
  • Data Protection
  • FOI
  • Protected Disclosures
  • Sitemap
© Copyright - Property Services Regulatory Authority | All Rights Reserved
Page load link
Font Resize
Accessibility by WAH
Go to Top